Maschine mk3, new purchase but serial number has been already used.

hi, I just purchased a Maschine mk3,

and when I try to register with serial number, it shows that this serial number has been already used.

can anyone help?
On the website I somehow can't reach out to the support team.

thanks guys

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Accepted answers

https://community.native-instruments.com/discussion/29798/maschine-mk3-newpurchase

Sorry , but registration issues are handled exclusively by N.I. Account Support

Scroll down to bottom of page N.I. Account Support and log in

Then click the Contact support

Then again scroll down and click the Contact N.I. support that shows

Then yes , damn it ! , then you have to click the Contact N.I. support again

Then I don't know your exact situation but then answer questions , you might be able to use arrow up on right side to go back and change answer.

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https://community.native-instruments.com/discussion/29798/maschine-mk3-newpurchase

Sorry , but registration issues are handled exclusively by N.I. Account Support

Scroll down to bottom of page N.I. Account Support and log in

Then click the Contact support

Then again scroll down and click the Contact N.I. support that shows

Then yes , damn it ! , then you have to click the Contact N.I. support again

Then I don't know your exact situation but then answer questions , you might be able to use arrow up on right side to go back and change answer.

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