Native Access Error Message: "Installation Failed" (Mac)

bapad
bapad Member Posts: 3 Newcomer
edited October 2024 in Komplete General

Hello,

It is impossible to update with Native Access after I change my internal SSD and upgrade to Ventura 13.6.6 on my Mac Pro.

I have tried quite everything to fix it with no luck.

Deep uninstall Native Access and NTK Daemon, reboot, reinstall.

Change files and folders location path.

Verify that full disk access is well checked for both Native Acces and NTK Daemon, 

unchecked both then re-checked both, quit and restart both.

Now I really need your help to make it work again.

The updates work well on my MacBook Pro with Big Sur 11.7.10 that I plan to upgrade soon to Ventura, 

that is why I am I'm a little worried and need a working solution.

Thanks in advance.

Full disk access.png
Error.png

Best regards,

Native Access 3.10.3

TK Daemon 1.17.2.0

Answers

  • mykejb
    mykejb Moderator Posts: 1,867 mod

    What do you have the download/install paths set to? Can you post a screenshot ?

  • bapad
    bapad Member Posts: 3 Newcomer

    Hello mykejb,

    Download location : /Users/me/Downloads

    Application Location : /Application/Native Instruments

    Content Location : /Volumes/HD3/Sounds

    But I have change all of that to defaults with no results and back to these.

    Have a nice day.

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 13,179 mod

    @bapad Sorry to see that no one got back to you, do you still need help on the topic?

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