Wrong icons in Komplete Kontrol

moai
moai Member Posts: 49 Member
edited October 22 in Komplete Kontrol

Loading Komplete Kontrol on Studio One displays wrong icons on multiple places, I tried reinstalling KK but no luck. First time opens correctly, but after opening/closing it multiple times on different projects it gets messed up.

Best Answer

  • moai
    moai Member Posts: 49 Member
    Answer ✓

    Hi @Jeremy_NI, in this image it's more clear what the issue is, some icons in the GUI were wrong:

    Fortunately I'm unable to reproduce it again now, maybe it was solved by the latest updates. I will post more details to ask your questions if it comes up again.

    Thanks!

Answers

  • DunedinDragon
    DunedinDragon Member Posts: 973 Guru

    You'd probably get further asking Spitfire Audio why that is. KK just displays what the vendor offers up for each instrument. I only have one Spitfire Audio which is Mrs Mills Piano and it's the one used on their website.

  • moai
    moai Member Posts: 49 Member

    @DunedinDragon it's a general Komplete Kontrol problem, I was using Spitfire Audio plugins by chance, it happens with all vendors including NI. You can see in the screenshot the icons of Komplete Kontrol are swapped, I'm in the main navigation window and that's out of control of the hosted plugin interface that's managed by the vendor.

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 13,047 mod

    @moai I might need another cup of coffee because I don't see what the issue is. Maybe because I don't know what these icons should be. Can you post a screenshot with some NI libraries so I can check?

    Also, is this happening only in Komplete Kontrol when in Studio One? OR does it happen in standalone as well?

    Maybe you could give these a try: Product Pictures are Missing in the Komplete Kontrol / Maschine 2 Browser

  • moai
    moai Member Posts: 49 Member
    Answer ✓

    Hi @Jeremy_NI, in this image it's more clear what the issue is, some icons in the GUI were wrong:

    Fortunately I'm unable to reproduce it again now, maybe it was solved by the latest updates. I will post more details to ask your questions if it comes up again.

    Thanks!

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 13,047 mod
    edited June 3

    @moai Thanks! I hadn't spotted that at all, also I have never seen this behaviour, glad that it went away but please let us know if it comes back!

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