Does not update libraries when adding a serial number

Luis Alberto
Luis Alberto Member Posts: 2 Newcomer
edited October 22 in Native Access

Hello, since I have updated my Mac with M1 chip to Sonoma, Native access does not update anything or adding serial number, or when I download Kontakt free. Likewise, in Kontakt I don't see the libraries I had, neither Spitfire Audio nor others, I've tried everything I've seen on the forums, but it doesn't work. If I don't update to Sonoma... I also had the error of not saving a backup to return to the previous operating system.

Can someone help me? I'm a professional and it's costing me money this time stopped.

Thank you.

Best Answer

  • Luis Alberto
    Luis Alberto Member Posts: 2 Newcomer
    Answer ✓

    It's already solved! I had to delete the xml file from the Native Access folder, and everything worked perfectly again.

Answers

  • Luis Alberto
    Luis Alberto Member Posts: 2 Newcomer
    Answer ✓

    It's already solved! I had to delete the xml file from the Native Access folder, and everything worked perfectly again.

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