I've already tried these steps, reviewing the settings, restarting my mac, for several days and it still won't install. https://support.native-instruments.com/hc/articles/360016913977
I was able to install the other plugin updates though
You should contact N.I. Native Access and Installation Support
At the page N.I. Native Access and Installation Support be sure to scroll down to page bottom to see if there is a log-in request , if there is then log-in , at next page again scroll down and small blue chat box ought occur within 15 seconds. Then write in chat box and when getting suggestions then select did not help when it didn't , that ought to bring you on to either chat with human or open a ticket.
There has been introduced chat support for Native Access assistance (at least daytime on normal work days) :
Please refer to the page : How to get in touch with our Customer Care or read my Support page functionality changes post here
Thank you! Didn't know that support was at the very bottom at the page. It kept referring me to this forum.