Play series 3 for 59 not showing discount price at checkout

BorisHR
BorisHR Member Posts: 4 Newcomer
edited October 2024 in Komplete General
"Play series 3 for 59" not showing discount price at checkout, tried 3 different computers, 2 browsers, delete cookies, nothing works, it shows full price with no discount

Best Answers

  • Kaiwan_NI
    Kaiwan_NI Administrator Posts: 2,878 admin
    edited April 2024 Answer ✓

    I couldn't replicate the issue on my end, and after checking with the team, we're not aware of any issues with the currency and items in your cart either. 🤔 Could you try signing out and then signing back into your account before giving it another shot?

    If the problem persists, please reach out to our support team directly, and we'll be happy to investigate further: https://bit.ly/n1orders

  • BorisHR
    BorisHR Member Posts: 4 Newcomer
    Answer ✓

    For some reason, i succeded couple of minutes ago. Maybe you did something, i don't know, however it's done, i bought it.

    Thank you for your help!

    Boris

Answers

  • Kaiwan_NI
    Kaiwan_NI Administrator Posts: 2,878 admin

    Hi @BorisHR can you please share with me all the items in your cart, plus the currency you're using?

  • BorisHR
    BorisHR Member Posts: 4 Newcomer

    Hi Kaiwan,

    I'm using "euro" as currency. Items are "Homage, Sway, Feel it".

    Thanks

  • Kaiwan_NI
    Kaiwan_NI Administrator Posts: 2,878 admin
    edited April 2024 Answer ✓

    I couldn't replicate the issue on my end, and after checking with the team, we're not aware of any issues with the currency and items in your cart either. 🤔 Could you try signing out and then signing back into your account before giving it another shot?

    If the problem persists, please reach out to our support team directly, and we'll be happy to investigate further: https://bit.ly/n1orders

  • BorisHR
    BorisHR Member Posts: 4 Newcomer

    I tried all of it. Log out, log in, i closed browser, i restarted comp, i've switched comps, deleted cookies, no result.

  • BorisHR
    BorisHR Member Posts: 4 Newcomer
    Answer ✓

    For some reason, i succeded couple of minutes ago. Maybe you did something, i don't know, however it's done, i bought it.

    Thank you for your help!

    Boris

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