Kontakt and Libraries still in demo mode

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1992
1992 Member Posts: 1 Member
in Native Access

I cannot for the life of me activate my plugins. Whenever loading a library into Kontakt 5 full version, it says DEMO mode. I have trashed preferences, and the XML files and still no dice.

I am on MacOS 13.6.4

Latest version of Pro Tools and Logic Pro. Latest version of Native Access and all plugins up to date.

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Answers

  • Andreas_NI
    Andreas_NI Customer Care Posts: 33 mod
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    Hi, 
     
    thank you for getting in touch.
     
    Please note that Kontakt 5 is not supported officially on M1 machines. We have a workaround that you can attempt to apply. 
     

    1. Go to the following location: 
      Macintosh HD > Library > Preferences
    2. Delete the "com.native-instruments.Kontakt 5.plist" file

      ?name=Screenshot+2023-04-18+at+14.25.09.png
    3. Restart your computer
    4. Download, install and open NA 3.2.3 via this link:
      https://drive.google.com/file/d/1Q_5vqNiYWnI8zGBZABOKIAqhl4pqppOz/view?usp=share_link
    5. Install Kontakt 5

  • Matthewbmusic
    Matthewbmusic Member Posts: 5 Newcomer
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    I'm stuck, my instruments are saying demo mode. All worked absolutely fine for the last year with my M1 Mac. Today all this happened for no reason? Also not showing Battery, and only Kontakt 5 in my Native Access?

  • erez
    erez Member Posts: 6 Newcomer
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    terrible support by NI.…same issue here

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