Problems with both NA 1.14.1 and 2.0.2

Reefius
Reefius Member Posts: 190 Pro
edited May 2022 in Native Access

I've been using NA 2 for a while now without any issues, but since yesterday it is always stuck at 'Loading Products'.

So I uninstalled it and installed NA 1.14.1, but for some reason I now need to enter my password every time I start it. Since my password is a generated bunch of random characters, this means I always need to look it up in Bitwarden (password manager). But at least it works after entering my password. It's just a bit annoying.

I have tried rebooting and even removing every trace of NA from the Windows registry, but I can't seem to get NA 2 working anymore.

Any idea why NA 2 suddenly no longer starts properly?

I'm using Windows 10 64 bit.

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Comments

  • Reefius
    Reefius Member Posts: 190 Pro

    I finally have a working NA 2 again, after deleting all files under these folders:

    AppData\Local\Native Instruments\Native Access and AppData\Roaming\Native Instruments\Native Access

    Both folders are at C:\Users\Username.

  • Tony Jones
    Tony Jones Member Posts: 261 Pro

    I wonder if there's an easy Mac equivalent — I have exactly the same situation, though my beta NA2 has had other problems

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