How to deactivate the license of X1 MK3 so I can return the product

Q: Translation inserted by Moderator (translation by DeepL)

Hello, I would like if someone could help me on how to deactivate the license of the X1 MK3. Since I have to return the product to the store, without a new serial they can not return it to me. Thanks

Community Code of Conduct - Please read before posting :Quote : Our community is currently only available in English. Please be advised that we retain the right to remove any posts in languages other than English.

Find more posts tagged with

Accepted answers

lord-carlos

You can't do it yourself, you have to write support.

https://support.native-instruments.com/hc/en-us/sections/15449821909021

PoorFellow

https://community.native-instruments.com/discussion/comment/145956#Comment_145956

Only N.I. Purchase and Account Support can help with something like that you so you have to contact N.I. Purchase and Account Support !

All comments

lord-carlos

Please translate, this is an English speaking forum. You can use deepl.com

karlearpe

Hello, I would like if someone could help me on how to deactivate the license of the X1 MK3. Since I have to return the product to the store, without a new serial number they cannot return it to me. thank you

karlearpe

Hello, I would like if someone could help me on how to deactivate the license of the X1 MK3. Since I have to return the product to the store, without a new serial number they cannot return it to me. thank you

lord-carlos

You can't do it yourself, you have to write support.

https://support.native-instruments.com/hc/en-us/sections/15449821909021

PoorFellow

https://community.native-instruments.com/discussion/28630/how-to-deactivate-the-license-of-x1-mk3-so-i-can-return-the-product

Only N.I. Purchase and Account Support can help with something like that you so you have to contact N.I. Purchase and Account Support !

karlearpe

Hello, I would like if someone could help me on how to deactivate the license of the X 1 MK 3. Since I have to return the product to the store, without a new serial number they cannot return it to me. thank you

PoorFellow

https://community.native-instruments.com/discussion/comment/145956#Comment_145956

Only N.I. Purchase and Account Support can help with something like that you so you have to contact N.I. Purchase and Account Support !

Quick links

Unanswered questions