Help! Why doesn´t it work to transfer my Traktor-software from my old computer to new?

Tovelove
Tovelove Member Posts: 3 Newcomer
edited October 2024 in Traktor Software & Hardware

All the other programs followed fine to the new computer, all except Traktor.. The Native Access that wants to download the latest version (for some reason, I´m fine with what I got) failes to download. Something is very off, please help..

Answers

  • Uwe303
    Uwe303 Moderator Posts: 4,205 mod

    Hello,

    have you tried to clean the download folder, you find it in the precedences if you don't know the folder.

  • PK The DJ
    PK The DJ Member Posts: 2,227 Expert

    the new computer

    What new computer? Mac? PC? What operating system? How are you transferring? Which version of Native Access are you using? Which version of Traktor are you transferring?

  • Tovelove
    Tovelove Member Posts: 3 Newcomer

    It´s a Macbook pro, Monterey 12.7.4 and the program is Traktor Pro 3..

  • Tovelove
    Tovelove Member Posts: 3 Newcomer

    'have you tried to clean the download folder, you find it in the precedences if you don't know the folder'.

    Which download folder? In Finder?


  • Uwe303
    Uwe303 Moderator Posts: 4,205 mod

    In this article you can find the standard paths or how you find out/change the folder(s)

    https://support.native-instruments.com/hc/en-us/articles/211577305-How-to-Change-the-Install-Locations-in-Native-Access

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