Help! Why doesn´t it work to transfer my Traktor-software from my old computer to new?

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Tovelove
Tovelove Member Posts: 3 Newcomer
in Traktor Software & Hardware

All the other programs followed fine to the new computer, all except Traktor.. The Native Access that wants to download the latest version (for some reason, I´m fine with what I got) failes to download. Something is very off, please help..

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  • Uwe303
    Uwe303 Moderator Posts: 3,111 mod
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    Hello,

    have you tried to clean the download folder, you find it in the precedences if you don't know the folder.

  • PK The DJ
    PK The DJ Member Posts: 1,157 Guru
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    the new computer

    What new computer? Mac? PC? What operating system? How are you transferring? Which version of Native Access are you using? Which version of Traktor are you transferring?

  • Tovelove
    Tovelove Member Posts: 3 Newcomer
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    It´s a Macbook pro, Monterey 12.7.4 and the program is Traktor Pro 3..

  • Tovelove
    Tovelove Member Posts: 3 Newcomer
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    'have you tried to clean the download folder, you find it in the precedences if you don't know the folder'.

    Which download folder? In Finder?


  • Uwe303
    Uwe303 Moderator Posts: 3,111 mod
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    In this article you can find the standard paths or how you find out/change the folder(s)

    https://support.native-instruments.com/hc/en-us/articles/211577305-How-to-Change-the-Install-Locations-in-Native-Access

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