Izotope Cross Grade eligability

Mantle_Digital

Not sure if this is the place to ask. Native support haven't responded to email.

I am looking to purchase the izotope music production suite 6 crossgrade, I have KOMPLETE 14 ULTIMATE Upgrade for KOMPLETE, so should be eligible, but the checkout warns me that I may not be eligible.

This crossgrade only works for registered users of Komplete 2-14 Standard, Komplete 8 -14 Ultimate, Komplete 12-14 Ultimate Collector's Edition.

Can anyone confirm or deny that I can by the crossgrade or the full product??

Monochrome

Based on knowledge from past postings (i.e. NI staff confirming that it's purely a visual error on the pricing page), you are eligible for and can crossgrade.

If in doubt, however, please do wait for an official reply from support.