Traktor S2 Mk.3 red FX not working

Hello

Does anyone know where I can log a ticket for an issue I have with Traktor S2 Mk.3 red FX not working.

tia

Justin

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https://support.native-instruments.com/hc/en-us/sections/15449821909021

https://community.native-instruments.com/discussion/comment/141606#Comment_141606

Thanks. I worked it out in the end: I had to log it under Traktor and then it incorporates questions about hardware,,

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