My Traktor Kontrol S8 controller will not power on

Space Captain
Space Captain Member Posts: 4 Newcomer
edited October 2024 in Traktor Software & Hardware

My Traktor Kontrol S8 controller will not power on. It was fine and working then when I went to use it the next day, wouldn't power on. nothing else changed? HELP.....

Best Answers

  • mykejb
    mykejb Moderator Posts: 1,889 mod
    Answer ✓

    You'll need to put in a support ticket to get it looked at then, most likely it'll need sending back for repair if they can't diagnose a fault via the ticketing system.

  • Martiniix_NI
    Martiniix_NI Customer Care Posts: 349 mod
    Answer ✓

    Heyo!

    Please reach out to our Hardware support.

    https://bit.ly/NI_support_Hardware

Answers

  • mykejb
    mykejb Moderator Posts: 1,889 mod

    Can you check it with a different power supply? If the S88 is completely dead that might be the problem. Also, double check that the socket you have the PSU plugged into is live, and that the on/off switch at the back of the unit is on. I know both of those are obvious, but always worth a check. If you've checked all of those you'll probably have to put in a support ticket.

  • Space Captain
    Space Captain Member Posts: 4 Newcomer

    checked all that thank you for responding I appreciate it.

  • Space Captain
    Space Captain Member Posts: 4 Newcomer

    Still doesn’t power up.

  • mykejb
    mykejb Moderator Posts: 1,889 mod
    Answer ✓

    You'll need to put in a support ticket to get it looked at then, most likely it'll need sending back for repair if they can't diagnose a fault via the ticketing system.

  • lord-carlos
    lord-carlos Member Posts: 3,662 Expert

    It's not quite clear from your message, did or did you not try a different powersupply?

  • Mauro Pierri
    Mauro Pierri Member Posts: 1 Newcomer

    I Had.. mostly same.. during playing Traktor was switching OFF.. i got mad for one night ... than i realize to try change power supply.. good idea..

  • Space Captain
    Space Captain Member Posts: 4 Newcomer

    I have tried two different power supply s. Nothing

  • lord-carlos
    lord-carlos Member Posts: 3,662 Expert

    Maybe it's dead :/

  • Martiniix_NI
    Martiniix_NI Customer Care Posts: 349 mod
    Answer ✓

    Heyo!

    Please reach out to our Hardware support.

    https://bit.ly/NI_support_Hardware

This discussion has been closed.
Back To Top