Kontatk crash on M1 in Logic and Luna

bpiacente
bpiacente Member Posts: 2 Newcomer
edited April 2022 in Kontakt

Kontakt (latest version) is crashing on my M1 Mac Mini when trying to instantiate in both Logic and Luna. Anyone else? Solutions? Thanks!

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  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 5,384 mod
    Answer ✓

    Does it also crash when you open Kontakt in standalone ? If you follow these steps, does it fix the issue ?

    KONTAKT Crashes

  • bpiacente
    bpiacente Member Posts: 2 Newcomer

    That did the trick! Thanks! Hey on another note, I am looking for a really good set of pads. Usable thick Nord like pads. What do you suggest? Thanks again!

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 5,384 mod

    Well, did you check Analog Dreams and Ethereal Earth? There are some pretty nice pads in there.

  • thewild1
    thewild1 Member Posts: 1 Newcomer

    Hey I am having a problem with Logic Pro X (M1 chip). Kontakt (latest version) is crashing on my M1 Mac Mini when trying to instantiate in both Logic. I followed the link you included and it still didn't fix the problem. I updated my Mac and Logic and both aren't fixing the issue.

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 5,384 mod

    Hey @thewild1 Do you know what version was installed before ? Was it 6.7.0 ?

  • jklos
    jklos Member Posts: 7 Member
    https://community.native-instruments.com/discussion/comment/16797#Comment_16797

    I'm having the same issue. Tried deleting the files and folders that Jeremy suggested but no luck.

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 5,384 mod

    @jklos Do the crashes happen in Kontakt in standalone as well?

  • jklos
    jklos Member Posts: 7 Member
    https://community.native-instruments.com/discussion/comment/49167#Comment_49167

    Yeah they do. I've been in contact with support but I only get replies every few weeks. I tried all these steps that i got from the support team.

    1. From the Finder, hold Shift+Command+G

    2. In the window that appears, type or copy and paste the following text:

        ~/Library/Application Support/Native Instruments/

    3. Move the Kontakt Application folder to the trash.

    4. Again, hold Shift+Command+G

    5. In the window that appears, type or copy and paste the following text:

        ~/Library/Preferences/

    6. Move the file called "com.native-instruments.Kontakt Application.plist" to the trash.

    7. Empty the trash and then restart your computer.

    8. After your computer restarts, open Kontakt as a standalone application. Does Kontakt still crash?


    I'm still getting crashes after I tried these steps.

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 5,384 mod

    @jklos I see, we'll make sure you get a reply as soon as possible and that the issue is being taken care of faster.

  • jklos
    jklos Member Posts: 7 Member
    Answer ✓
    https://community.native-instruments.com/discussion/comment/51023#Comment_51023

    They just got back to me. It turns out that using a Network drive is not recommended for NI sample libraries. I'm switching over to a thunderbolt drive enclosure to store my SSD's so hoping that will be the fix. Thank you.

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 5,384 mod

    @jklos Thanks for the additional info, that could be helpful for other users out there.

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