S88 MK3, faulty keys

Ivan Tikvicki

Hello NI members,

I want to share with you my shopping experience for the S88 MK3.

I am from London, UK, and purchased this keyboard from a shop in the UK.

When my keyboard arrived on Tuesday, I found the white keys unleveled. Plus, the black keys were pulling behind the white keys. For example, when I press "Bb," "Bb" is followed by "A" and "B."

I never had this kind of experience. Did you have it?

However, I created a return shipment with the shop the same day. I am waiting for a new one.

I appreciate all your help in supporting me.

Best,

Ivan Tikvicki

reffahcs

https://community.native-instruments.com/discussion/27528/s88-mk3-faulty-keys

I don't recall anyone in the forums posting an issue regarding the MK3 like your issue. Hopefully that means it's a fluke. I hope your next keyboard works out better for you.

PoorFellow

https://community.native-instruments.com/discussion/27528/s88-mk3-faulty-keys

What reffahcs wrote , generally N.I. build quality appear to rather nice. If the/a keyboard have issues like you describe then I am rather sure that support will make sure that you get it swapped for another one !

Ojustaboo

You did remove all the packing material both on the top and under the keys?

Simchris

https://community.native-instruments.com/discussion/comment/139261#Comment_139261

there is no packing material under the keys on the 88

Simchris

i had faulty pitch/mod wheels....catching on something under the assembly. replacement from sweetwater arrived yesterday, setting up tomorrow. not worried. flukes happen.

Ojustaboo

https://community.native-instruments.com/discussion/comment/139284#Comment_139284

Ah OK thanks, getting confused with my 61 Mk2

Simchris

https://community.native-instruments.com/discussion/comment/139432#Comment_139432

I thought something was missing from the 88, as my 61 has the plastic strip. I then realized with waterfall keys technically there is nothing "underneath" for a plastic strip. :-)