If someone could contact tech support and ask them to check tech support tickets by email that'd be nice?
@C-RayBeats My colleagues got back to you a few days after your request and the issue was resolved. I'm not sure to understand your post.
Quote : "check tech support tickets by email"
Not sure exactly what you mean by "check tech support tickets by email" , what exactly do you mean ?
Did you make a ticket that you did not get a response to ? If so then when did you open the ticket ? And did you get a confirmation email ? And of course the inevitable : please also check your spam folder !
Else , NI support does not work Weekends and it might take up to around a week to get an answer !
