licence transfer

Pascal Lafoux

Hello.

I just sold my komplete kontrol s61 mk1 and I made the transfer request of licence.

But my email address of my Native instruments profile doesen't work anymore. I can't open my old mail box.

So I did not receive the transfer number and the buyer has received the keyboard.

The keyboard no longer appears on my NI profil.

I made pictures of all the steps.

How to get the transfer number for the new owner?

Thank you in advance, cordially Pascal LAFOUX

mykejb

You'll probably need to talk to support if you don't have access to your old email accounts, they're the only people who will be able to help you. More details here - I Have No Access to My User Account – Native Instruments (native-instruments.com)

mykejb

You'll probably need to talk to support if you don't have access to your old email accounts, they're the only people who will be able to help you. More details here - I Have No Access to My User Account – Native Instruments (native-instruments.com)

PoorFellow

https://community.native-instruments.com/discussion/27044/licence-transfer

I have removed the email addresses from your post ! Please do not post such personal information in the forum !

The only one that can help you with your request is customer service , not even N.I. forum customer care can not help you (and I am just another user here) !

Please contact Account Customer Service with respect to your issue !