licence transfer
Hello.
I just sold my komplete kontrol s61 mk1 and I made the transfer request of licence.
But my email address of my Native instruments profile doesen't work anymore. I can't open my old mail box.
So I did not receive the transfer number and the buyer has received the keyboard.
The keyboard no longer appears on my NI profil.
I made pictures of all the steps.
How to get the transfer number for the new owner?
Thank you in advance, cordially Pascal LAFOUX
Best Answer
-
You'll probably need to talk to support if you don't have access to your old email accounts, they're the only people who will be able to help you. More details here - I Have No Access to My User Account – Native Instruments (native-instruments.com)
0
Answers
-
You'll probably need to talk to support if you don't have access to your old email accounts, they're the only people who will be able to help you. More details here - I Have No Access to My User Account – Native Instruments (native-instruments.com)
0 -
I have removed the email addresses from your post ! Please do not post such personal information in the forum !
The only one that can help you with your request is customer service , not even N.I. forum customer care can not help you (and I am just another user here) !
Please contact Account Customer Service with respect to your issue !
0
Categories
- All Categories
- 19 Welcome
- 1.4K Hangout
- 60 NI News
- 762 Tech Talks
- 4K Native Access
- 16.2K Komplete
- 2K Komplete General
- 4.2K Komplete Kontrol
- 5.6K Kontakt
- 1.6K Reaktor
- 373 Battery 4
- 831 Guitar Rig & FX
- 423 Massive X & Synths
- 1.2K Other Software & Hardware
- 5.6K Maschine
- 7.1K Traktor
- 7.1K Traktor Software & Hardware
- Check out everything you can do
- Create an account
- See member benefits
- Answer questions
- Ask the community
- See product news
- Connect with creators