sent the wrong product from online order

eranga jay

i ordered a s88 from the ni website, but they sent me a s61, how do i return it? how can i get a refund

Sunborn

https://community.native-instruments.com/discussion/26905/sent-the-wrong-product-from-online-order

Hello,

please go here:

https://support.native-instruments.com/hc/en-us/categories/360000053657

click on "Purchase Support"

a chat will open, click on "Return" and write your message.

They should reply in between 1 to 3 working days (no Saturdays or Sundays).

eranga jay

they sent me not one but 2 units, thanks, great service

LostInFoundation

If 2 are too much for you, I can provide you my address 😏

Sunborn

https://community.native-instruments.com/discussion/26905/sent-the-wrong-product-from-online-order

Hello,

please go here:

https://support.native-instruments.com/hc/en-us/categories/360000053657

click on "Purchase Support"

a chat will open, click on "Return" and write your message.

They should reply in between 1 to 3 working days (no Saturdays or Sundays).

eranga jay

they sent me not one but 2 units, thanks, great service

LostInFoundation

If 2 are too much for you, I can provide you my address 😏

eranga jay

They r 2 heavy for me to handle myself, you come to my address ,

LostInFoundation

Driiiiin. Somebody is ringing at your doorbell 😂