Kontakt 7 not Loading

Pincho Paxton

I click the icon, I get a 3 second spinning wheel, then the wheel goes off.

Pincho Paxton

It's finally fixed with Kontakt 8. My Kontakt 7 has been broken for ages, What a relief!

Milos

When you say that the wheel goes off, do you mean that it freezes, which prevents the opening of Kontakt?

Pincho Paxton

No it just vanishes, and Kontakt 7 doesn't load. I reinstalled Kontakt 7, and it still does the same thing. I rebooted computer still does the same thing.

Milos

Which OS are you using?

Pincho Paxton

Windows 11.

Milos

Hmm...did you try updating the latest drivers and Win 11 version to the latest?

Pincho Paxton

Windows 11 Updates itself.

Milos

Yep...

I think @Jeremy_NI is better suited to help you on this one.

Pincho Paxton

Komplete Kontrol doesn't work either.

PulseCode

simply uninstall and reinstall.

PulseCode

but before you run, for the 1st time, reboot your pc....

Uwe303

Hello,

so in native access everything is fine so far? Can you tell what graphics card do you use and have you tried to start as administrator? Also the windows ransomware protection could be an issue but I'm not right now near my win11 PC to tell you what you have to allow in the security settings, but you could check if windows has blocked anything. Here under "if you want to unblock an app that was recently blocked"

https://windows.do/set-up-and-manage-ransomware-protection-in-windows-11/

Pincho Paxton

GForce RTX 2080 Ti

Pincho Paxton

It was when West Africa installed that it stopped working.

Pincho Paxton

Uninstalled West Africa. Uninstalled Kontakt 7. Rebooted computer. Run as administrator. Still doesn't work.

PoorFellow

https://community.native-instruments.com/discussion/comment/132181#Comment_132181

Are you using latest version of Native Access also ? , and when you write "Run as administrator" were that also when running Native Access and uninstalling and re-installing Kontakt ?

Otherwise then alas Windows 11 appear to have added more hidden user access problems for some select users that shows as different problems. If you can not fix the problem then you need to let support take a look !

If you consider it an install problem then install support is here , if you consider it a Kontakt problem then Kontakt support is here !