Template on controller editor and KK S25 mk1 not match

Gianni Maturo
Gianni Maturo Member Posts: 2 Noise
edited April 21 in Komplete Kontrol

I have a mac and the template on my controller editor and my Komplete Kontrol S25 mk1 doesn’t match, until yesterday everything worked fine, but today on my controller editor there’s the same template, with the name on the labels changed etc. but on my KK S25 appear only the default template, anyone can explain me why?

thanks in advance for any suggestions can help me to resolve this problem

Best Answers

  • Mark90
    Mark90 Member Posts: 2 Noise
    Answer ✓

    It looks like the 2.7.0 update breaks the controller editor assignments on some Mac computers. I needed to remove the latest version of Komplete Kontrol and go back to an earlier version to get the editor working again.

  • Kaiwan_NI
    Kaiwan_NI BerlinAdministrator Posts: 641 admin
    Answer ✓

    Hi @Gianni Maturo unfortunately there seems to be a bug with the latest update. Perhaps @Jeremy_NI has a workaround for the time being?

  • Jeremy_NI
    Jeremy_NI BerlinCustomer Care Posts: 639 mod
    Answer ✓

    Yes indeed,

    In some cases you might need to delete this folder before downgrading:

    Your-HD ▶ Library ▶ Application Support ▶ Native Instruments ▶ Hardware

    Then install Komplete Kontrol 2.6.7

  • Jeremy_NI
    Jeremy_NI BerlinCustomer Care Posts: 639 mod
    edited April 22 Answer ✓

    There's a temporary version of Controller Editor available now here:

    Controller Editor 2.7.1 Mac OS 10.13 and above

    This should fix the issue and allow you to use your S Series Mk1 keyboard with Komplete Kontrol 2.7.0.

Answers

  • Mark90
    Mark90 Member Posts: 2 Noise
    Answer ✓

    It looks like the 2.7.0 update breaks the controller editor assignments on some Mac computers. I needed to remove the latest version of Komplete Kontrol and go back to an earlier version to get the editor working again.

  • Kaiwan_NI
    Kaiwan_NI BerlinAdministrator Posts: 641 admin
    Answer ✓

    Hi @Gianni Maturo unfortunately there seems to be a bug with the latest update. Perhaps @Jeremy_NI has a workaround for the time being?

  • Jeremy_NI
    Jeremy_NI BerlinCustomer Care Posts: 639 mod
    Answer ✓

    Yes indeed,

    In some cases you might need to delete this folder before downgrading:

    Your-HD ▶ Library ▶ Application Support ▶ Native Instruments ▶ Hardware

    Then install Komplete Kontrol 2.6.7

  • Jeremy_NI
    Jeremy_NI BerlinCustomer Care Posts: 639 mod
    edited April 22 Answer ✓

    There's a temporary version of Controller Editor available now here:

    Controller Editor 2.7.1 Mac OS 10.13 and above

    This should fix the issue and allow you to use your S Series Mk1 keyboard with Komplete Kontrol 2.7.0.

  • Gianni Maturo
    Gianni Maturo Member Posts: 2 Noise

    All problem solved, thank you 👍️😁

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