Maschine JAM no longer recognised in Windows 10

thedavewalker
thedavewalker Member Posts: 6 Sine
edited April 26 in Maschine

So I've had a raft of Windows updates and my Maschine JAM no longer appears in Device Manager, and the Maschine software no longer sees it, on either of my two laptops.

If I try plugging in the JAM while Maschine is running there's a lot of pained crackling and then it gives up.

When I first plug in the JAM all the lights do their thing and then it goes dark.

However, it still works fine with my Maschine+ so I know the hardware is OK.

Anybody else had this problem before I start working through every recent Windows Update?

It was working last month...

Tagged:

Best Answer

  • thedavewalker
    thedavewalker Member Posts: 6 Sine
    edited April 22 Answer ✓

    Solved!

    "NIHardwareService.exe" was missing in "C:\Program Files\Common Files\Native Instruments\Hardware"

    Re-installed using "Controller Editor 2.7.1 Setup PC.exe"

    Anybody's guess how that happened on two separate laptops, but we're good now - thanks NI Support!

Answers

Back To Top