Download Fails Mac OS Big Sur and higher

H0pe Spr1ng5

Keep getting download fails from Native Access on my M1 ac Book Pro, for instruments and applications.

Can anyone help with this?

Andreas_NI

I am so sorry you are experiencing difficulty!

 

If you are receiving the "Download Failed" error message, please perform the following steps:

 

1. On your Mac, choose Apple menu > System Settings, then click [your name] at the top of the sidebar.
2. Click iCloud on the right, click Private Relay, then turn off Private Relay.

 

Further info can be found in our Knowledge Base: https://support.native-instruments.com/hc/en-us/articles/15604117672349

 

Please let us know if this resolves the issue for you

Andreas_NI

I am so sorry you are experiencing difficulty!

 

If you are receiving the "Download Failed" error message, please perform the following steps:

 

1. On your Mac, choose Apple menu > System Settings, then click [your name] at the top of the sidebar.
2. Click iCloud on the right, click Private Relay, then turn off Private Relay.

 

Further info can be found in our Knowledge Base: https://support.native-instruments.com/hc/en-us/articles/15604117672349

 

Please let us know if this resolves the issue for you

H0pe Spr1ng5

I needed a restart as well to get things moving. but this did the job. Thank you.

KrisArt

I have the same problem. Unfortunately this solution is not working for me. I”ve tried EVERYTHING, also full disc access, any many more advises. I’m really disappointed, I have bought second hand iMac and I cannot use my Native to work!