Mac unable to see the S61
Cannot do the firmware update
is there any reset? or do I need to have the keyboard repaired
?
THX
There's known issues with some computers and the new Kontrol MK3 keyboards. Try using a USB hub in-between your Mac and your S61. What type of Mac are you using?
Here's the official guidance from NI
If the above information doesn't help then you can try NI's Installation Support here: https://support.native-instruments.com/hc/en-us/sections/360000091538
Cheers
That is almost definitely the cause here
