Can't install Abbey road 60s Drummer and Drum Lab

Anna K · 2024-01-30T18:01:44+00:00

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Hi everyone !

I lose my external hardware with my Komplete 13 on it. I am trying to re install Komplete 13 on my mac, but impossible to install Abbey Roads 60s Drummer and Drum Lab. When I go to the help menu, they say I should change the location to Kontakt and locate it in Playbox but I don't find it...

I have the last version of Native Access, enough storage capacity and gave full access to NI.

Any solution ?

Thx

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Jeremy_NI

@Anna K If you didn't find a solution to your installation problem, please get in touch with my colleagues here: https://bit.ly/NI_support_NA

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Jeremy_NI

@Anna K Where did you read that? "When I go to the help menu, they say I should change the location to Kontakt and locate it in Playbox but I don't find it"

You should simply use the REINSTALL function. Make sure to set your installation locations according to this guide: How to Change the Install Locations in Native Access and then Reinstall the said libraries. If you encounter any error messages please take a screenshot and post it here.

Anna K

I Jeremy, Thanks for you answer but it did'nt solve my problem, all locations are ok, I had no problem to re install the other plug in. Here the screenshot with the error message.

image.png

Jeremy_NI

@Anna K If you didn't find a solution to your installation problem, please get in touch with my colleagues here: https://bit.ly/NI_support_NA

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