I would like to have access to the list of my products registered in Native Access.

Imaro M
Imaro M Member Posts: 3 Newcomer
edited January 25 in Komplete General

Hi.

I would like to have access to the list of my products registered in Native Access.

Not VST libraries like Massive X, Battery 4, or FM8.

But products like Komplete Kontrol S MK3, Komplete Ultimate 14, ETC.

This is to delete the recording of my old keyboards and Maschine MK3 for example.

I am blind, a clear and precise description would be great for the person who will help me do this.

Thank you for your help.

Imaro M

Salut.

Je voudrais avoir accès à la liste de mes produits enregistrés dans Native Access.

Pas les librairies de VST comme Massive X, Battery 4, ou FM8.

Mais les produits comme Komplete Kontrol S MK3, Komplete Ultimate 14, ETC.

C'est pour supprimer l'enregistrement des mes anciens claviers et de Maschine MK3 par exemple.

Je suis aveugle une description claire et précise serait super pour la personne qui va m'aider à effectuer ça.

Je vous remercie pour votre aide.

Imaro M

Best Answer

Answers

  • lord-carlos
    lord-carlos Member Posts: 3,181 Expert
    edited January 25

    Do you mean this?

    https://www.native-instruments.com/en/my-account/my-products-serials-downloads/

  • Imaro M
    Imaro M Member Posts: 3 Newcomer

    Hi Carlos

    Thank you for your answer.

    Your link takes me to my online account, on the Native Instruments website.

    But it seems that I do not have the possibility on my online account to remove the registration of a product.

    For example, here I would like to remove the Maschine + registration, which I registered with its serial number, in Native Access.

    Maschine + appears in a list with its name and registration number and a link that takes me to the Native Access download page.

    But from this page I can't delete the record from Maschine+.

    I think it's directly in Native Access, but I can't find the solution.

    I find all the instrument libraries like Absynth, FM8, Massive, etc., but not Maschine +

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 11,395 mod
    Answer ✓

    @Imaro M I guess you want to unregister the products you want to sell, right? This isn't done in Native Access. You can transfer your licenses, as explained here: How to Request a License Transfer ID to Sell Your NI Product

    In case you need assistance on that, you can get in touch with our Account support here: bit.ly/NI_support_PA

  • Imaro M
    Imaro M Member Posts: 3 Newcomer

    That's right.

    Thanks Jeremy

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