New Maschine Mikro Mk3 not recognised with Mac M1 Silicon Sonoma

Gerry Carson
Gerry Carson Member Posts: 21 Member
edited January 24 in Maschine

Hi All

I have just purchased a new Maschine Mikro Mk3, registered it and downloaded/installed the Maschine software. When I plug it in, the light demo flashes and the LED flashes for a few seconds, then all goes dark. I then run the Maschine software but nothing shows up in the hardware settings.

The controller also does not show up in controller editor or the firmware upgrade tool.

I have tried the fixes provided online (full disk access, deleting any audio plug-ins etc) but nothing has worked.

I use a Traktor Kontrol S2 Mk3 and an X1 Mk2 with Traktor Pro 3 with no problems (although I appreciate these are different tech/software), so not sure what is happening.

Best Answers

  • themaschine
    themaschine Member Posts: 1 Newcomer
    edited January 24 Answer ✓


    I am in the same boat. Got my Maschine MK3 today and tried to use it on a Macbook Pro M3. It seems it is not supported yet on MacOS Sonoma so either you need to wait or install MacOS 13. I will wait I guess. Check this site: hxxps://support.native-instruments.com/hc/en-us/articles/360014900358-Compatibility-of-Native-Instruments-Products-on-macOS

  • Gerry Carson
    Gerry Carson Member Posts: 21 Member
    Answer ✓

    Update on this:

    I tried the Maschine Mikro on my Windows laptop but I was getting problems there too - USB device malfunctioning error and not picking up the driver which I had installed. Again, not recognised in Maschine software or controller editor or firmware upgrade tool.

    Before returning the unit I bought a USB A to USB C cable for my Mac and this has worked! So either the original cable supplied with the unit is faulty OR I am dealing with different issues on Mac and PC (The PC only has old USB and not C, so I cannot test the new cable on this).

    (Although I did try another USB A to USB cable on both Mac and PC and none of these worked.....)

Answers

  • themaschine
    themaschine Member Posts: 1 Newcomer
    edited January 24 Answer ✓


    I am in the same boat. Got my Maschine MK3 today and tried to use it on a Macbook Pro M3. It seems it is not supported yet on MacOS Sonoma so either you need to wait or install MacOS 13. I will wait I guess. Check this site: hxxps://support.native-instruments.com/hc/en-us/articles/360014900358-Compatibility-of-Native-Instruments-Products-on-macOS

  • Gerry Carson
    Gerry Carson Member Posts: 21 Member

    Thanks for this.

    I had seen the compatibility list for silicon but not the OS version.

    I have also raised a ticket so I will see what they say, but it is not worth holding onto this if it is just a brick until a software fix comes out.

    I may just return the Mikro and buy again at a later stage, if they get a fix.

  • Gerry Carson
    Gerry Carson Member Posts: 21 Member
    Answer ✓

    Update on this:

    I tried the Maschine Mikro on my Windows laptop but I was getting problems there too - USB device malfunctioning error and not picking up the driver which I had installed. Again, not recognised in Maschine software or controller editor or firmware upgrade tool.

    Before returning the unit I bought a USB A to USB C cable for my Mac and this has worked! So either the original cable supplied with the unit is faulty OR I am dealing with different issues on Mac and PC (The PC only has old USB and not C, so I cannot test the new cable on this).

    (Although I did try another USB A to USB cable on both Mac and PC and none of these worked.....)

  • Gerry Carson
    Gerry Carson Member Posts: 21 Member

    Another final update on this issue. After a week of use, the Mikro stopped working again, completely. I ended up returning the unit as a hardware fault. I bought another unit and this had worked perfectly with both the original cable and the new A to C cable.

    It is unusual to get a hardware problem with a new product but I guess I just got unlucky!

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