Unable to access Kontakt Libraries

Spenc016

Hi, I'm using Mac mini M1 Monterey 12.2.1, Logic Pro X and I'm unable to access my libraries. When I add a new track I can see the AU Instruments - Kontakt but when I hit Create the libraries are no longer coming up. This is a new problem as this was working just fine. I recently installed some Izotope products but don't know if this is a coincidence. I would appreciate any help.

Thanks

Blindeddie

Start by making sure that the Plugin and Standalone version numbers are the same… if not, that could be the issue…

Spenc016

Thanks. When I rescanned the plugin I saw: WARNING: retrievedValue = 0.000000 (was 1.000000), Parameter did not retain maximum value when set

WARNING: retrievedValue = 0.000000 (was 0.500000), Parameter did not retain default value when set

Is this the problem? I've tried reinstalling but getting the same result.

Blindeddie

I would assume that the error is not a good thing… I would suggest contacting Support using the Kontakt wizard found on the support page.

https://support.native-instruments.com/hc/en-us/sections/360000092857

Spenc016

Will do. Thx. I'll let you know!