Rig Guit 7: user presets off and still the factory presets don't show

Not only are th factory presets not showing but also the user presets don't have the settings I saved. In stand alone: same results
Does anybody have a solution?
Thanks
Brigido Galvan
Best Answer
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Not sure if you've used prior versions but this might help. https://support.native-instruments.com/hc/en-us/articles/209584169-How-to-Import-User-Presets-from-Older-Versions-to-Guitar-Rig-7
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Answers
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Not sure if you've used prior versions but this might help. https://support.native-instruments.com/hc/en-us/articles/209584169-How-to-Import-User-Presets-from-Older-Versions-to-Guitar-Rig-7
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I didn’t use prior versions of Rig 7. My problem is that factory settings don’t appear and whatever settings I create will not reload properly after having been saved.
is anyone having this problem?
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Did you activate Guitar Rig 7 in Native Access? Which license are you using? PRO, LE or PLAYER?
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Thanks for your response, Eddie. I followed the instructions to reset the library and it’s working fine now.
Cheers!
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For the record, I have Rig 7 installed on a Mac Studio, OS Sonoma, and I run it on Logic Pro.
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