Maschine 2 Library is suddenly empty

Raphs
Raphs Member Posts: 4 Newcomer

Hi, out of nowhere the library in Maschine 2.17.4 is empty an i am not in user mode. i already reinitialized, reinstalled, updated and tried older versions. Nothing helped. If i load Maschine projects scenes and the samples in my kits are there but the library is empty!

Hope someone can help me???

THANKS!!!

Best Answer

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 8,833 mod
    Answer ✓

    Please try the following:

    Navigate to :

    Macintosh HD > Users > *Your User Name* > Library > Application Support > Native Instruments > Shared

    Put the "favorites.db" file to trash

    Note: the User Library folder is hidden. To access it, click on Go in the menu bar and press down the Alt key. You'll now find the Library entry in the menu:


    then to :

    Macintosh HD > Library > Application Support > Native Instruments > Service Center

    Delete all xml files except the one for Native Access and all non NI products.

    Open Native access.


    And finally to :

    Macintosh HD > Users > Shared > put the NI Resource file to trash.


    Let me know if that fixed the issue.

Answers

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 8,833 mod

    @Raphs You're in Logic, right? Is it the same in Maschine in standalone?

    Make sure to give full disk access to Mashine and Logic: How to Enable Full Disk Access on macOS

    If it's also happening in Maschine in standalone, please try the following:

    Reinitialize the Maschine Database

    1. Go to the following location on your computer:
    2. Macintosh HD > Users > *Your User Name* > Library > Application Support > Native Instruments
    3. Note: The User Library folder is hidden. See this article for instructions to access hidden macOS folders.
    4. Search through the Native Instruments folder at this location to find the Maschine 2 folder.
    5. Delete only the Maschine 2 folder found here.
    6. Note: Deleting other NI product folders could result in unexpected behavior with other applications.


  • Raphs
    Raphs Member Posts: 4 Newcomer

    Hey @Jeremy_NI

    thank You very much for Your fast answer. I already reinitialized the Maschine Database but still have the same problem in standalone as well as in logic. I have a similar problem in Kontakt 7: the presets are missing and I can't choose sound type or character. Maybe the 2 problems are connected. (The pics show the problem and the 2 NI FOLDERS)

    Thanks for Helping!


  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 8,833 mod

    Are your libraries installed on an external hard drive? Could you have renamed it, even by accident?

  • Raphs
    Raphs Member Posts: 4 Newcomer

    Some libraries are on the internal and some on an external hard drive. I did not rename or change anything.

  • Raphs
    Raphs Member Posts: 4 Newcomer

    @Jeremy_NI do You have any other suggestions what I could do?

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 8,833 mod
    Answer ✓

    Please try the following:

    Navigate to :

    Macintosh HD > Users > *Your User Name* > Library > Application Support > Native Instruments > Shared

    Put the "favorites.db" file to trash

    Note: the User Library folder is hidden. To access it, click on Go in the menu bar and press down the Alt key. You'll now find the Library entry in the menu:


    then to :

    Macintosh HD > Library > Application Support > Native Instruments > Service Center

    Delete all xml files except the one for Native Access and all non NI products.

    Open Native access.


    And finally to :

    Macintosh HD > Users > Shared > put the NI Resource file to trash.


    Let me know if that fixed the issue.

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