Escalating my ticket no respond yet from Customer Support

Jhonel Member Posts: 1 Newcomer

Good evening, Fellow Squad of the Native instrument Community

I was just wondering if anyone from Customer support can provide me assistance to escalate my ticket in order to receive a refund. My ticket number #4191362.

Thanks for the help,



  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 8,801 mod

    Hey @Jhonel Our support agents have a lot of requests at the moment, Sales special is still going on, some delays can be expected. Our apologies. Someone should get back to you soon.

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