how to remove a serial number of product?

Lirus86
Lirus86 Member Posts: 3 Newcomer

Hello, I bought a Kontrol S3 on Amazon this Christmas, but after a couple of weeks of use I have noticed that the faders fail, go down and up suddenly in Traktor Pro 3 when I move them whenever they feel like it! I have no problem returning the product to Amazon but...how do I unlink it from my account? I mean that I registered the serial number to download the trktor pro 3 software and now that I am going to return it, I would like to unlink it...how could I do it?

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