I am trying to purchase some guitar plugins, but when I want to pay, this message pops up on a blank site.
An error has happened during application run. See exception log for details.
How can I solve this?
I have seen reports of this error from our support team. The best here would be to contact them if its still an issue: https://support.native-instruments.com/hc/en-us/categories/360000053657-Purchase-Account
Hello,
as far as i know, there are some issues in the shop with some users, i can mark @Jeremy_NI he can maybe have a look and help you. Meanwhile you can try to delete the cookies in your browser or use another browser.
