Login Issues

SuperTRev
SuperTRev Member Posts: 122 Helper
edited October 2024 in Tech Talks

Don't know what other category to put this.

I can't change my password because the current password is "not correct". I tried three times, and revealed it to check every single character. It's identical to the one that I logged in with.

It also has a tag on my username that says 'newcomer'. Sure... 😅

I don't know what happened to this company. I really don't.

Answers

  • Milos
    Milos Member Posts: 2,020 Guru

    How can't you change the password?

    Don't you have a 'Forgot Password' button?

  • SuperTRev
    SuperTRev Member Posts: 122 Helper

    But I didn't forget my password. Or else I wouldn't be able to login at all.

    I logged out and used the reset password method and it worked.

    But the 'Account & Privacy Settings / Change Password' was broken for me. That's why I reported it.

  • Milos
    Milos Member Posts: 2,020 Guru

    Oh...well, try changing the password by clicking on Forgot my password.

    Let me know if it helped.

  • SuperTRev
    SuperTRev Member Posts: 122 Helper

    I did already. It worked, thank you.

  • Milos
    Milos Member Posts: 2,020 Guru

    No problem.

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