Bought kontact 7 should of received two free instruments of my choice but have not

Mike hicks

Not received email to offer two tree instruments

mykejb

https://community.native-instruments.com/discussion/comment/121734#Comment_121734

You can send a support request by going through the forms here - Native Instruments (native-instruments.com)

-- Mike

mykejb

Have you checked your spam/junk folders. Quite a few people have found emails lurking in there. If you've definitely not got anything I'd suggest raising a support ticket.

-- Mike

Mike hicks

Hi thanks for your reply and nothing in my spam or junk and not sure what a support ticket is or how to go about it it’s all new to me thanks

Mike

raphaël_

currently in the same state with the voucher for the 12 expansions i should receive.

in this article https://support.native-instruments.com/hc/de/articles/360000292818 it says, it can take up to 48h hours to receive the mail. so for now i just wait.

next step would be rechaing out to support

mykejb

https://community.native-instruments.com/discussion/comment/121734#Comment_121734

You can send a support request by going through the forms here - Native Instruments (native-instruments.com)

-- Mike