Cannot register X1 mk3 through Native Access

Notorious BEN

Every time I try to input my serial number for my X1 mk3, I get the following error message:

Something went wrong during the registration of TRAKTOR X1 MK3 HW

Registration error: Registration failed for unknown reasons

Has anyone seen this or know of a resolution? I'm running Mac OS X 12.7, and NI 1.14

Uwe303

Hello,

Why are you using na 1.14 your os can run na2 as far as I know. Maybe try this first.

https://www.native-instruments.com/en/specials/native-access-2/