kontakt 7 - Serial registration

julianocls

I purchased kontakt 7 full with one email and accidentally registered it with another email. How to fix? I can't transfer the license.

mykejb

https://community.native-instruments.com/discussion/20723/kontakt-7-serial-registration

User-initiated transfers are disabled for 60 days after registering a serial number. You'll probably need to talk to support, explain the problem and ask them to transfer it for you.

-- Mike

Milos

Do you mean you can't register kontakt into your Native Access or something?

julianocls

That's right.

I purchased with the email jul********ls@icloud.com....

when I registered the serial, the kontakt was logged in with the email fo******rts@hotmail.com

Milos

Ouch...

That I can't help with.

Unless...

Wait, did you use 2 accounts for NI or something?

julianocls

Yes....

The problem is that kontakt is enabled but.... with "limited options/features"

But... thanks... I'll try to help with support NI.

Milos

Not a problem, sir.

I recommend using only one account for NI and not more than that.

There are dozens of cases where people got in a big confusion and even in a bit of trouble.

Not legal trouble, of course, but a trouble of glitches and bugs.

So, once again, use only one acvount for NI.

julianocls

👍️ 👊

tks

mykejb

https://community.native-instruments.com/discussion/20723/kontakt-7-serial-registration

User-initiated transfers are disabled for 60 days after registering a serial number. You'll probably need to talk to support, explain the problem and ask them to transfer it for you.

-- Mike