Serial number error

TylerSilver

I have just purchased the Traktor kontrol s2 mk3 and when trying to add serial number into native access it is coming up with an error code, I’ve made sure the serial num is correct and followed the guide and sent a support ticket but didn’t know if there was anything else I could do? Absolutely pathetic how hard it is to get the help required after buying the product and having to wait to use it

lord-carlos

Seems like your not the only one. Both shopping card on the store and serial activation seems to be broken for some users.

It's Saturday 🤷‍♀️Support only work weekdays.

TylerSilver

Nightmare isn’t it! Was hoping to get a nice little mix going for New Year’s Eve but native instruments put a stop to that! 🙃 thanks for the reply though mate

lord-carlos

You can use the 30 minutes demo version and hope it's fixed by tomorrow.

Or you can use the open source software Mixxx.

TylerSilver

Thanks for that appreciate it I just might do that!

Paul Dohmen

So on wednesday 3e januari I have the same problem. Anybody solved this?

Thnx... Paul