Second hand license transfer
How does this work I purchased for my son but guy I bought off does not have any transferable license - all say non transferable - how do I get this to work can I purchase the software and connect it to the hardware - I have spent hours trying to figure this out - can somebody please contact me - is there no phone number!!!!!
Comments
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Do you really think titling your question "******?" is going to motivate anyone here to help you?
So you bought a used license and now the seller is saying he has no license to give you? And what did you buy?
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Check this thread: All you need to know about License Transfer 📚
There can be a multitude of reasons as to why a license is non-transferable:
It's probably best to contact NI's customer support to sort this out, as we can't really help you:
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Hi, No he has software, but it says not transferable. I bought a Traktor Kontrol S2 and apoligies for the W.. however, it is very frustrating dealing with big tech companies who presume everyone has a tech ability (no phone number for customer care is not very incusive) sorry if I caused offence it was directed at the company.
Appreciate your assistance
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Hi I have done this so hopefully they get back to me soon 🙂
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@Vinniesta What hardware did you buy exactly? Your ticket doesn't specify what you got and we would need to know which version you got exactly with its version : MK1, MK2 or MK3.
If you got the hardware but no software, you can also buy it on the website but watch out for the requirements : https://www.native-instruments.com/en/pricing/traktor-pro-3/
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Both Komplete Start and Traktor DJ 2 are free software, so that's likely why it says "Not transferable" there.
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Yes, what you want is free but you need to set up an Native Access account on the host computer. Link here:
Bundles : Komplete Start : Get Komplete Start | Komplete (native-instruments.com)
Set account link and link to free software you are after...
Cheers.
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