Stuck with "How to set up your Kontrol S-Series MK3?" guide

Niko Craft
Niko Craft Member Posts: 9 Newcomer


I've registered my keyboard in Native Access by entering the serial number, next step says that I should look for "hardware connection services", and inside Native Access there is no such application.

And even though I registered my keyboard with NA by entering serial number it's till in that mode and showing this screen "Welcome! Add your serial in Native Access. Get full setup instructions at ni.de/kontrol-setup".


Am I stuck or? What to do? Anyone that already completed these steps can guide me?

both official guide mentions this step

and third party guide.

But I can't find this application. Is it needed?

Komplete Kontrol shows my keyboard so it sees it, and everything has status "Off". Should I turn on these my self and just use the keyboard?

How do I get pass the "welcome! Add your serial in Native Access" page that is still on keyboard screen?

Greatful for all assistance in advance.


Best Answer

  • Niko Craft
    Niko Craft Member Posts: 9 Newcomer
    edited December 2023 Answer ✓

    well I got it working :) For anyone else reading from the future, need to refresh or restart Native Access app since it won't do that by it self after the serial key is entered. After restart the correct application needed for mk3 shows up. And another tip: Update of firmware for your new keyboard may fail few times and you need to try again, on 3:rd attempt it was successfully updated for me...

Answers

  • Niko Craft
    Niko Craft Member Posts: 9 Newcomer
    edited December 2023 Answer ✓

    well I got it working :) For anyone else reading from the future, need to refresh or restart Native Access app since it won't do that by it self after the serial key is entered. After restart the correct application needed for mk3 shows up. And another tip: Update of firmware for your new keyboard may fail few times and you need to try again, on 3:rd attempt it was successfully updated for me...

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