compatibility between my MIDI controller

Raveh
Raveh Member Posts: 20 Member
edited October 2024 in Komplete General

The compatibility between my MIDI controller, the Komplete Kontrol S88 K2, and Ableton 11 Live Suite has been less than ideal. One glaring issue I've encountered is a misalignment in the piano roll, creating an inconvenience during my music production sessions. Moreover, there seems to be a persistent discrepancy in the MIDI note labeling, with middle C erroneously identified as C3 instead of the industry standard C4 for an 88-key keyboard. This has caused frustration, as various plugins consistently report the incorrect note designation. Despite my efforts to seek assistance, the absence of accessible technical support compounds my disappointment. I am actively exploring solutions and would appreciate any guidance or insights to rectify these perplexing issues in my setup.

Best Answer

  • Matthew_NI
    Matthew_NI Product Team Posts: 1,507 mod
    Answer ✓

    I'm a little confused, to be honest.

    Regarding the MIDI notes, perhaps you have inadvertently transposed your keyboard via the OCTAVE or SHIFT + OCTAVE keys?

    Regarding the misalignment, what do you mean exactly?

    Regarding the absence of technical support, have you submitted a ticket?

Answers

  • PoorFellow
    PoorFellow Moderator Posts: 5,209 mod

    @Matthew_NI , sorry to have to call for you but it appears to me that to supply any really meaningful answer in connection with the above then one would have to have the general overall insight and understanding into how things work and ties together that you do !

  • Raveh
    Raveh Member Posts: 20 Member

    Hi Matthew

    Thanks for your response, i want to emphasize that there might be compatibility concerns with the 88 MIDI controller. Specifically, it is crucial to ensure that the Middle C is configured as C4 on the 88-key MIDI controller to avoid any potential issues

    Many Thanks,

    Rab

  • PoorFellow
    PoorFellow Moderator Posts: 5,209 mod
    https://community.native-instruments.com/discussion/comment/118619#Comment_118619

    I am not Matthew , I only called for Matthew's insight ! And you will just have to wait and see if he shows up. If he does not then you must contact support instead by choosing the support topic that you think is closest to you problem !

  • Matthew_NI
    Matthew_NI Product Team Posts: 1,507 mod
    Answer ✓

    I'm a little confused, to be honest.

    Regarding the MIDI notes, perhaps you have inadvertently transposed your keyboard via the OCTAVE or SHIFT + OCTAVE keys?

    Regarding the misalignment, what do you mean exactly?

    Regarding the absence of technical support, have you submitted a ticket?

  • Raveh
    Raveh Member Posts: 20 Member

    Hi,


    Okay. will email support


    many thanks,

    Rab

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