download Kontakt Player 7 " screen is black "
update kontakt Player 6 to Kontakt Player 7
download Kontakt Player 7 of Native Acces Ok
Install Ok
Run Kontakt Player 7 " screen is Black "
Dx diag is Ok
please help me community
Thank you
Best Answers
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Your DxDiag does not show a "11_0" under "Niveaux de fonctionnalité" ("Feature Level") - which means that your graphics card does not support said feature level. Kontakt needs 11_0 in order to work:
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(My apologies - I sadly can't speak french... 😅)
I'm afraid the answer is yes.
Kontakt 7 uses a different framework for its graphics rendering (Qt, I believe), hence this specific requirement.
0
Answers
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Try to update your OS first, then if it doesn't solve the issue, uninstall NA then reinstall it again with NI website, btw be sure to log in before you do that.
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Most of the time a black UI is down to needing an update to your video drivers, so I'd start by checking those.
-- Mike
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Hello Hotline Team
Have unnstall Kontakt Player 7 & Native Acces
Reinstall Native Acces & registreg me
Download new Kontakt Player 7
the problem is still the same My graphie card is Ok Direct X unter 11.1 Dx Diag
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Your DxDiag does not show a "11_0" under "Niveaux de fonctionnalité" ("Feature Level") - which means that your graphics card does not support said feature level. Kontakt needs 11_0 in order to work:
1 -
Merci pour votre analyse ! Monochrome user
Du coup faut que je change de carte graphique ????
Jusqu'à l'heure d'aujourd'hui je n'est jamais rencontré de problème avec ma carte graphique avec Kontakt Player 6 & autre Logiciel
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(My apologies - I sadly can't speak french... 😅)
I'm afraid the answer is yes.
Kontakt 7 uses a different framework for its graphics rendering (Qt, I believe), hence this specific requirement.
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Dxdiag : Système : L’installation de DirectX 12 Ok
Dxdiag : affichage Ok
je ne comprends pas pourquoi Kontakt 7 Player s’ouvre page d’accueil en noir
Merci la communauté pour votre aide
0
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