Many Kontakt libraries suddenly removed from Kontakt 6, sessions broken!

Neo110
Neo110 Member Posts: 10 Member

I haven't updated Kontakt (currently 6.7.1) and many of my libraries for quite some time. I don't have any Kontakt 7 libraries yet and don't want that pesky Kontakt 7 upgrade button. Just a few minutes ago, a bunch of NI libraries went completely missing from my Kontakt 6 list, and all my sessions that were using them now give me a missing files error. The libraries are Cloud Supply, Ethereal Earth, Hybrid Keys, Low-Fi Glow, Modular Icons, and Noire - all libraries that have an update available that brings the minimum supported Kontakt version up to 7.6, which I have NOT installed. I need these libraries available in K6. I have tons of existing projects for scores that use these libraries and I need them to open in K6 with all their settings recalled. How can libraries be removed from K6 without me even updating anything? It's been fine for years... if I can't find a way to recall those sessions, it will spell disaster for me. Any help would be appreciated

Best Answer

  • EvilDragon
    EvilDragon Moderator Posts: 1,021 mod
    Answer ✓

    This should be fixed now. Please open Native Access so that it picks up the latest library metadata (NativeAccess.xml) and then run Kontakt 6 after that, you should see all Play Series titles that you have!

Answers

  • Neo110
    Neo110 Member Posts: 10 Member
    edited November 2023

    Thanks for the link, I am downloading the installers of those libraries just in case. But I don't think that's the same issue as mine as I did NOT install the available updates that bring the minimum version of Kontakt up to 7.6 for those libraries. Therefore, my installed versions of the libraries are compatible with my installed version of Kontakt 6.7.1. In fact, I haven't installed any of the available updates during the past few months. I'm baffled that libraries could disappear like this without any changes. I also can't open those libraries by loading sessions that recall them in any plugin instances, so my ongoing projects are broken.

    On the Kontakt 7 FAQ it says that the DAW (I use reaper) should automatically be able to convert Kontakt 6 settings to Kontakt 7 if the K6 plugin is not available (for VST3 format, which is what I am using). Should I try installing K7 and updating the libraries, then removing K6 in order to recover my projects? Just want to get a confirmation on this because, if it doesn't work, I'll be even bigger trouble.

  • Calagan
    Calagan Member Posts: 143 Advisor

    NI is such a mess that it becomes surrealist.

    How can they do that to their users ? How can they still be considered as professionnal tools ?

  • Oliver Red
    Oliver Red Member Posts: 3 Newcomer

    Exactly the same problem happened to me with the Kontakt 6. Yesterday everything was fine, and today just suddenly many NI libraries disappeared. Hybrid Keys, Analog Dreams, Ethereal Earth, and others are no longer available. I even tried to roll them back but Kontact 6 doesn’t see them. I went through the files to run NKI Hybrid Keys, it's able to open but it shows as a demo and there is no sound.

    I've been using Hybrid Keys and Ethereal Earth on several fairly large projects and this issue has just brick them. It is VERY frustrating... It is a disaster...

    I also would like to know what happened!

    I'm not happy to update Kontakt 6 to 7 since I'm totally satisfied with Kontakt 6. But if I do this, will it solve the problem? Will Kontak 6 be replaced by 7 in the project?

  • Oliver Red
    Oliver Red Member Posts: 3 Newcomer
    edited November 2023

    P.S. I didn't update anything, they just suddenly disappeared from Kontakt 6 list.

  • EvilDragon
    EvilDragon Moderator Posts: 1,021 mod

    Yes the change was a back end one, not related to Kontakt. It will be reverted today.

  • EvilDragon
    EvilDragon Moderator Posts: 1,021 mod
    Answer ✓

    This should be fixed now. Please open Native Access so that it picks up the latest library metadata (NativeAccess.xml) and then run Kontakt 6 after that, you should see all Play Series titles that you have!

  • Oliver Red
    Oliver Red Member Posts: 3 Newcomer

    Now everything works. Thank you.

  • darkogav
    darkogav Member Posts: 70 Member
    edited November 2023

    yes. i can also confirm, as of this morning, launching NA and then launching K6, everything works.

    thanks

  • Neo110
    Neo110 Member Posts: 10 Member

    I can also confirm we're back and my sessions are recalling k6 settings. Thanks!!!

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