Do the staff ever answer you?

Galacticelastic

I'm shocked as you don't get a response to emails.no telephone?does anyone know why?is this normal?I wanted to spend money here but don't feel like I want to be part of this.Ive spent £700 and an email from NI would be nice.

Sunborn

https://community.native-instruments.com/discussion/18862/do-the-staff-ever-answer-you

Do not send emails, no one does. Especially during the Cyber Season sales, they are insanely busy.

Contact with the support team instead, here:

https://support.native-instruments.com/hc/en-us

Sunborn

https://community.native-instruments.com/discussion/18862/do-the-staff-ever-answer-you

Do not send emails, no one does. Especially during the Cyber Season sales, they are insanely busy.

Contact with the support team instead, here:

https://support.native-instruments.com/hc/en-us

Galacticelastic

Thanks for letting me know

Ed M

The few times I opened a support ticket I always got a response in 1 to 4 business days.

Galacticelastic

Thanks Ed appreciate you