Kontakt and Komplete Kontrol not seeing interface in standalone

JeffT
JeffT Member Posts: 6 Member
in Kontakt

Hey folks, have a bit of a weird one here. When loading Kontakt or Komplete Kontrol in standalone mode, it's not presenting my main interface (UA Apollo x8) as an available audio device. The Apollo's connected and is working fine with system audio, Cubase, Pro Tools, etc., it just seems to be the NI apps that are having trouble. Anyone else run into this type of thing? I'm on a Mac, running 12.6.9, with all the current NI apps.


Thanks!

Comments

  • Milos
    Milos Member Posts: 670 Advisor

    From my experience, I think you should change the driver (try ASIO, WASAPI or MME), regardless of the OS.

  • Kymeia
    Kymeia Member Posts: 2,773 Expert
    edited November 17
    https://community.native-instruments.com/discussion/comment/108249#Comment_108249

    Those don't exist on Mac - it's CoreAudio

  • Milos
    Milos Member Posts: 670 Advisor

    Oh, my bad.

    Well...change to a different driver that Mac supports.

    It might help.

    And again, sorry for the assumption that every OS shares the exact same drivers.

  • JeffT
    JeffT Member Posts: 6 Member

    It's not a different driver thing, I've had my NI apps running fine in standalone with this interface for years. I think it's only been since the previous Kontakt update that I've had a problem.

  • Kymeia
    Kymeia Member Posts: 2,773 Expert

    Yeah I don’t have that interface but it does sound like a bug to me, have you reported it?

    Maybe as a workaround you could try setting it up as an aggregate device and see if Kontakt recognises that?

  • Kymeia
    Kymeia Member Posts: 2,773 Expert
    edited November 18
    https://community.native-instruments.com/discussion/comment/108285#Comment_108285

    No problem. FYI Macs have a very different audio system to PCs, one of the reasons I switched to Mac years ago was to get away from the confusion and inefficiency of Windows audio and drivers. On Mac even out if the box, with no additional sound card or audio interface, you have stable, low latency, multichannel and reroutable audio and MIDI capabilities using one centralised low level system called Coreaudio and Coremidi that allow hardware interfaces to communicate directly with your Mac and with each other in some cases.

    A nice audio interface like a MOTU or in my case RME interface can enhance that further and enable additional I/O but often I don’t even bother switching my Fireface on if I’m just using one instrument and I still get great performance (in full surround if I’m using a surround capable instrument like Absynth)

    (Not inviting another Mac vs PC flame fest here, Windows has other benefits, but just for me I was fed up with all the constant audio setup hassles and glitches)

  • reffahcs
    reffahcs Member Posts: 218 Advisor
    https://community.native-instruments.com/discussion/18722/kontakt-and-komplete-kontrol-not-seeing-interface-in-standalone

    Just to be clarify. Are you saying when you open Kontakt and go to Settings -> Audio and then click the device drop down, you are not seeing your UA Apollo interface?

    image.png


  • JeffT
    JeffT Member Posts: 6 Member

    That's right. Every other possible device is showing up, docks, monitors, etc., but not my actual device.

  • Laidback13
    Laidback13 Member Posts: 1 Newcomer

    @JeffT Did you get a solution to this? I'm having the same issue

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