Kontakt and Komplete Kontrol not seeing interface in standalone

JeffT

Hey folks, have a bit of a weird one here. When loading Kontakt or Komplete Kontrol in standalone mode, it's not presenting my main interface (UA Apollo x8) as an available audio device. The Apollo's connected and is working fine with system audio, Cubase, Pro Tools, etc., it just seems to be the NI apps that are having trouble. Anyone else run into this type of thing? I'm on a Mac, running 12.6.9, with all the current NI apps.

Thanks!

Milos

From my experience, I think you should change the driver (try ASIO, WASAPI or MME), regardless of the OS.

Kymeia

https://community.native-instruments.com/discussion/comment/108249#Comment_108249

Those don't exist on Mac - it's CoreAudio

Milos

Oh, my bad.

Well...change to a different driver that Mac supports.

It might help.

And again, sorry for the assumption that every OS shares the exact same drivers.

JeffT

It's not a different driver thing, I've had my NI apps running fine in standalone with this interface for years. I think it's only been since the previous Kontakt update that I've had a problem.

Kymeia

Yeah I don’t have that interface but it does sound like a bug to me, have you reported it?

Maybe as a workaround you could try setting it up as an aggregate device and see if Kontakt recognises that?

Kymeia

https://community.native-instruments.com/discussion/comment/108285#Comment_108285

No problem. FYI Macs have a very different audio system to PCs, one of the reasons I switched to Mac years ago was to get away from the confusion and inefficiency of Windows audio and drivers. On Mac even out if the box, with no additional sound card or audio interface, you have stable, low latency, multichannel and reroutable audio and MIDI capabilities using one centralised low level system called Coreaudio and Coremidi that allow hardware interfaces to communicate directly with your Mac and with each other in some cases.

A nice audio interface like a MOTU or in my case RME interface can enhance that further and enable additional I/O but often I don’t even bother switching my Fireface on if I’m just using one instrument and I still get great performance (in full surround if I’m using a surround capable instrument like Absynth)

(Not inviting another Mac vs PC flame fest here, Windows has other benefits, but just for me I was fed up with all the constant audio setup hassles and glitches)

reffahcs

https://community.native-instruments.com/discussion/18722/kontakt-and-komplete-kontrol-not-seeing-interface-in-standalone

Just to be clarify. Are you saying when you open Kontakt and go to Settings -> Audio and then click the device drop down, you are not seeing your UA Apollo interface?

JeffT

That's right. Every other possible device is showing up, docks, monitors, etc., but not my actual device.

Laidback13

@JeffT Did you get a solution to this? I'm having the same issue

growlocally

I''m having the same issue. Have you gotten a resolution for this by any chance?

TheAtom

Having the same issue here too, Mac OSX...

My Roland SP-404MK2 was being recognized no problems, connected via USB. Now it is just not showing up as an available interface in the Komplete Kontrol or Kontakt preferences. The device shows up in system preferences and in my DAW, Studio One. So, this looks like this is a NI issue...

EDIT:

...and, I just found my fix. If the SP-404MK2 is connected to the USB via Thunderbolt display does not show up in NI preferences, but I connected it to the USB port on the MBP and it is recognized!