Can’t add serial on Native access

Hello everyone !

I have to say I’m french so maybe my english we’ll not so well :D

I have a problem with adding a serial in native access. I bought something on impact soundworks, I received a code, but when I want to add it and when I paste the code, it dont fill in.

Here is a screen shot. Do you know how could I fix the problem ?

Thanks for reading me !

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Accepted answers

lord-carlos

Your serial clearly does not fit into the serial box.

I don't know much about kontakt, but I found this on the site that sells what you bought:

https://faq.impactsoundworks.com/article/42-isw-installation-guide

If your serial does not fit the textbox shown below, it is a Kontakt Full library.

☝☝☝

It seems like you have to download a .nki file from somewhere (Pulse?) and then load that into your fully paid version of kontakt. It will not work with the free version of kontakt.

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Ambeur

will not be so well (oups :D)

lord-carlos

Probably best not to share there serial here.

What did you buy?

NI serials mostly have 5 chars in every box.

Monochrome

You should delete the screenshot. Like, right now. Reupload it with a censored serial number.

Ambeur

Oh, thank you @lord-carlos and @Monochrome for youor advice ! I realise now haha !

@lord-carlos what "5 chars in every box » means ?

I bought « ventus native american flute»

Thank you very much you both for answering me !

lord-carlos

Your serial clearly does not fit into the serial box.

I don't know much about kontakt, but I found this on the site that sells what you bought:

https://faq.impactsoundworks.com/article/42-isw-installation-guide

If your serial does not fit the textbox shown below, it is a Kontakt Full library.

☝☝☝

It seems like you have to download a .nki file from somewhere (Pulse?) and then load that into your fully paid version of kontakt. It will not work with the free version of kontakt.

Ambeur

I just noticed that the code given with the native american flutes has more numbers than it should.

I downloaded the file from pulse already, there is a code but it doesn’t work and I have a full version of Kontakt.

lord-carlos

Follow the guide that I posted.

Ambeur

Oh yeah !! I understand now, the file is in « files » in the full Kontakt version. I got it.

My problem is solved ! I just had to read properly 😅

Thank you very much again for your time @lord-carlos !!

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