machine plus does not turn on at startup

stefano1
stefano1 Member Posts: 4 Newcomer
in Maschine
maschine plus.jpg

good morning, I have a problem with the machine plus

When I turn it on, the menu with all the applications loaded initially no longer opens. The writing "machine+" remains on the first screen, "prodction and performance system" on the second screen. Can you help me please

Best Answer

  • stefano1
    stefano1 Member Posts: 4 Newcomer
    Answer ✓

    I solved the problem, the plug was not inserted properly into the socket😂

    thank you so much for your help✋

Answers

  • ozon
    ozon Member Posts: 1,050 Expert

    Is it connected to a computer via USB?

  • stefano1
    stefano1 Member Posts: 4 Newcomer

    the machine is connected via USB to the sound card, which in turn is connected to the computer

  • D-One
    D-One Moderator Posts: 2,089 mod
    https://community.native-instruments.com/discussion/comment/106894#Comment_106894

    Connected via USB to the soundcard ?? What are you trying to do?

    Connect it directly to the computer's USB.

  • stefano1
    stefano1 Member Posts: 4 Newcomer 
    I tried connecting the machine's USB socket directly to the computer, but the result doesn't change


  • ozon
    ozon Member Posts: 1,050 Expert

    Disconnect absolutely everything, then connect the power supply.

    Does the power button start glowing red? And does it start now?

  • stefano1
    stefano1 Member Posts: 4 Newcomer
    Answer ✓

    I solved the problem, the plug was not inserted properly into the socket😂

    thank you so much for your help✋

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