X1 mk3 backorder?

DJR1

I ordered mine about 6 days ago and have yet to receive any kinda shipping info... feel like i should of used e bay or Amazon now... at least i could of called them... any one know if NI are slow at getting these out?

lord-carlos

Mhh, it says they are in stock.

What does your order history say?

DJR1

They have taken the money from my account i know that much... but it just said they have received it and will notify me further when it's time basically... kinda worried now its almost a week ago

lord-carlos

https://community.native-instruments.com/discussion/comment/105850#Comment_105850

ok, but what does the order history say? https://www.native-instruments.com/en/account/orders/

When you click on View details.

DJR1

Status is in progress ...

lord-carlos

You could try the webshop support: https://support.native-instruments.com/hc/de/sections/360000092537

DJR1

Ok i did the web support but just submitted it... how long do they usually take to reply?