Hi recently changed may login mail adress. I made a mistake and now i want to correct it. But changing the mail adress in my settings doesnt work. It always stays at the adress I wrote some days ago. Changing password works. Are the limitations?
Account problems , including email changes is handled by customer support exclusively ! : https://support.native-instruments.com/hc/en-us/sections/360000092577
IMHO there is no limit.
I heard about a 60 days between changes…but didnt find this. But sadly changing doesnt work, as i wrote.
I changed my email address 3 weeks ago. It took 6-7 days to complete the change, during which time I lost access to Native Access at least once when the application thought I was registered to my new address but the website still had my old address. I would recommend opening a ticket ASAP because support has become inconsistent and slow.
