Your version of Kontakt is too old - How do I solve this problem?

Rob Carter

When trying to load Noire and several other instruments in Kontakt, I get an error message that says "Your version of Kontakt is too old to load this file. Please update to the latest version."

I have re-installed both Kontakt and Noire and the problem persists.

What is even stranger is that when I open a project that had Noire loaded in Kontakt before this problem occurred, the instrument loads with no problems. This problem therefore only occurs when I tried to load a new instance of Noire (and several other instruments).

The notes at the bottom of the Kontakt window also suggest that Noire is "not supported" - see photo.

Please can you help urgently. I am in the middle of a big project which I need to finish, but can't progress.

Thank you.

PoorFellow

If you are in the middle of a big project then you need to be careful updating and converting (?) . (always a good idea to take backups and what not!)(better safe than sorry)

I don't know much about the problem personally but I found these for you ! :

Kontakt Error Message: "Your version of Kontakt is too old to load this file." :  https://support.native-instruments.com/hc/en-us/articles/213182645-KONTAKT-Error-Message-Your-version-of-Kontakt-is-too-old-to-load-this-file-

(More download links on page two) : https://community.native-instruments.com/discussion/17039/previous-versions-of-recently-updated-kontakt-libraries-compatibility-with-k6-older-libraries/p1

gigino

Dear Jeremy

thanks for your advice I managed to solve it. the plug in settings were fine so I deactivated it and then reactivated it and everything was fine. Thank you so much you were better than the support who was unable to advise me.

Really thanks. TOP.

Louis

PoorFellow

If you are in the middle of a big project then you need to be careful updating and converting (?) . (always a good idea to take backups and what not!)(better safe than sorry)

I don't know much about the problem personally but I found these for you ! :

Kontakt Error Message: "Your version of Kontakt is too old to load this file." :  https://support.native-instruments.com/hc/en-us/articles/213182645-KONTAKT-Error-Message-Your-version-of-Kontakt-is-too-old-to-load-this-file-

(More download links on page two) : https://community.native-instruments.com/discussion/17039/previous-versions-of-recently-updated-kontakt-libraries-compatibility-with-k6-older-libraries/p1

Rob Carter

Thanks for your quick answer. Unfortunately I've tried what is suggested in that first link above, and the problem persists.

Kymeia

You can roll back to the previous version of these libraries from here

https://community.native-instruments.com/discussion/17039/previous-versions-of-recently-updated-kontakt-libraries-compatibility-with-k6-older-libraries#latest

Rob Carter

Thanks for your help. I may try that.

What I can't understand though, is that when I load an old project where I used Noire, it loads fine, and I can play it no problem. But when I try to add a new track within that project and select Noire through Kontakt, I get the error message saying it's too old to load it. Something about that says this is a bug, rather than anything to do with software versions. What do you think?

Kymeia

https://community.native-instruments.com/discussion/comment/103909#Comment_103909

No it's not a bug - it's because the old track recognises it uses Kontakt 6 but the new track expects Kontakt 7.

LostInFoundation

Shouldn’t it be the other way? If new version of Noire is installed (the one requiring K7), trying to open an already saved instance that was using k6 shouldn’t work (or try to migrate it to k7), while adding a new instance should directly load it in k7 and therefore not having problems

Rob Carter

I'm so confused. I have Kontakt 6 (v6.8.0), Kontakt 7 (v7.6.1) and Komplete Kontrol. When I tried and load Noire in any of these instances it doesn't load. I either get the error message in posted at the start of this thread, or in the case of Komplete Kontrol I get the error "Plugin not found. Please open the standalone application to rescan, or recan manually in the Plug-in preferences."

And yet, when I open the old project where I loaded Noire in Kontakt v6.8.0 in loads fine.

Just won't let me do it again, using any of the instances above.

R

LostInFoundation

https://community.native-instruments.com/discussion/comment/103970#Comment_103970

Just out of curiosity (and hoping maybe it can help someone more expert to narrow down the causes): what happens if you try to duplicate one of the pre existing working tracks?

(it could also serve you as a momentary workaround to add more tracks containing Kontakt in case it is working)

Rob Carter

Thanks. Yes, I can duplicate it and that works. But the problem is, I'm working in a new project where I need to create new instances.

Really appreciate your thinking! :-)

PoorFellow

https://community.native-instruments.com/discussion/comment/103970#Comment_103970

I am as confused as you , but did you try to install the old version of Noire from the page that I linked to via my second link in my first post above ? , this page : https://community.native-instruments.com/discussion/17039/previous-versions-of-recently-updated-kontakt-libraries-compatibility-with-k6-older-libraries/p1

Or direct link here : Noire 1.1.0

Mac: https://drive.google.com/file/d/1EclNi8blNDVn2ljH8dtXmnbmqR7E5Ki9/view?usp=drive_link

Rob Carter

I haven't tried this yet. I will investigate it though. So far, I've only ever installed products via Native Access. If I download these files do they load into Native Access in the same way?

PoorFellow

https://community.native-instruments.com/discussion/comment/104173#Comment_104173

I have to say that since I never tried then I don't know , but my guess that if you just install it on top of the other without uninstalling the prior version then it most likely will work. All I know is that a lot of people download the libraries and install them and apparently get it to work , but since I have never seen any thing about method used then I can not say that I know for sure !

LostInFoundation

https://community.native-instruments.com/discussion/comment/103991#Comment_103991

Workaround would be that when you want to start a new project you open instead an existing one with the working instances, delete everything except the working track, save it as new (maybe also keeping it like this as a sort of “template”) and then when you need a new track you duplicate the working one instead of trying to make a brand new one

But I’m sure if you install the working old version you’ll solve your problem. Procedure should be to just double click on the installer and install from there. Once you open Native Access it should recognize and authorize the installation. Only thing would be not reinstalling the update from there.

All of this of course just to be able to allow you to work again immediately, hoping in the meanwhile NI fixes thing…

jluis7

I was having issues with not able to do updates or install apps after I switched my Mac to Sonoma.

I fixed the problem by downgrading Native Access 2 to Native Access 1. I was able to update all of my Virtual Instruments and all my Kontak Apps.

This worked 100% for me and will be my solution to stay current until NI can make their Native Access 2 app useful.

Unfortunately, NI does not let me put the link here because I am too new to the forum, but if you search in their support site for "How to Downgrade Native Access 2 to Native Access 1" you will find the steps.

Cheers

Rob Carter

Thanks for your help. Really appreciate it.