Bought used maschine mk1, problems

Giygas6
Giygas6 Member Posts: 1 Newcomer
edited October 2024 in Maschine

I bought a used mk1, and was issued a transfer ID and serials from the seller. I attempted the transfer ID and it stated that I can't transfer because I don't have the base product. I attempted to enter the serial for the mk1, to which the response was that it was already registered. I opened a ticket with NI, who stated it was EDU and could not be transferred, and therefore I should get a refund. This was a marketplace purchase, and I'm not sure I can. Also, I don't want to, I'd like to use this maschine. Please help!

Best Answer

  • LostInFoundation
    LostInFoundation Member Posts: 4,584 Expert
    Answer ✓

    The problem is EDU products can’t be re sold. Therefore is not possible the previous owner obtained a license transfer. And therefore he has probably not been honest.

    I don’t see what else you could do, since support already answered you with a no

Answers

  • LostInFoundation
    LostInFoundation Member Posts: 4,584 Expert
    Answer ✓

    The problem is EDU products can’t be re sold. Therefore is not possible the previous owner obtained a license transfer. And therefore he has probably not been honest.

    I don’t see what else you could do, since support already answered you with a no

  • LostInFoundation
    LostInFoundation Member Posts: 4,584 Expert

    Got a suggestion after reading some news coming today: leave NI and go with another brand

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