Bought used maschine mk1, problems
I bought a used mk1, and was issued a transfer ID and serials from the seller. I attempted the transfer ID and it stated that I can't transfer because I don't have the base product. I attempted to enter the serial for the mk1, to which the response was that it was already registered. I opened a ticket with NI, who stated it was EDU and could not be transferred, and therefore I should get a refund. This was a marketplace purchase, and I'm not sure I can. Also, I don't want to, I'd like to use this maschine. Please help!
Best Answer
-
The problem is EDU products can’t be re sold. Therefore is not possible the previous owner obtained a license transfer. And therefore he has probably not been honest.
I don’t see what else you could do, since support already answered you with a no
0
Answers
-
The problem is EDU products can’t be re sold. Therefore is not possible the previous owner obtained a license transfer. And therefore he has probably not been honest.
I don’t see what else you could do, since support already answered you with a no
0 -
Got a suggestion after reading some news coming today: leave NI and go with another brand
0
Categories
- All Categories
- 19 Welcome
- 1.5K Hangout
- 62 NI News
- 790 Tech Talks
- 4.1K Native Access
- 16.6K Komplete
- 2K Komplete General
- 4.3K Komplete Kontrol
- 5.8K Kontakt
- 1.6K Reaktor
- 381 Battery 4
- 850 Guitar Rig & FX
- 429 Massive X & Synths
- 1.3K Other Software & Hardware
- 5.8K Maschine
- 7.4K Traktor
- 7.4K Traktor Software & Hardware
- Check out everything you can do
- Create an account
- See member benefits
- Answer questions
- Ask the community
- See product news
- Connect with creators